Vicenna is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our product, we will only use this information in accordance with this privacy statement. We may change this policy from time to time by updating this page.
When you register as an authorized user of our products, certain information will be collected about you in order to provide you with the relevant services. Vicenna will not share any personally identifiable information with any third party unless you make that choice. We respect your privacy and undertake not to sell, rent or lease any information which can personally identify you to others.
Server Log Data
We collect information that your browser sends whenever you use our products (“Server Log Data”). This Server Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Microsoft AppInsights that collect, monitor and analyze web site visitor actions.
We use “cookies” on this site. A cookie is a piece of data stored on your hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
Mobile Device Access
RMI mobile application may request access or permission to certain features from your mobile device, including your mobile device’s camera, mic and stored pictures. The camera and mic are used in the video consultation. The video consultation is not recorded. The mobile app uses the camera and stored pictures to share documents required for video consultation. These documents are attached to patient medical record.
If you wish to change our access or permissions, you may do so in your device’s settings.
The security of your Personal Information is important to us, but please note that no method of transmission over the Internet, or method of electronic storage, is completely secure. We use commercially acceptable means to protect your Personal Information. However, we cannot guarantee its absolute security.